Our Commitment to Reliability
Your peace of mind matters. That’s why we back our products with a comprehensive warranty to ensure long-term performance and trust.
Warranty Overview
Designed for Dependability, Guaranteed for Assurance
At Yok Energy, we stand behind the quality and performance of our products. Our warranty reflects our commitment to delivering battery cells and packs that you can rely on, backed by industry-leading support.
Standard Warranty Options:
Standard Limited Warranty
12 months from date of shipment
Enhanced Limited Warranty
by negotiation
- Adjusted discharge is determined on a project-by-project basis.
What’s Covered?
Comprehensive Coverage for What Matters Most
Exclusions
What’s Not Covered Under Warranty
While our warranty is robust, certain conditions or actions fall outside of coverage to ensure the integrity and proper use of our battery systems.
- Non-original or incompatible parts, accessories, or charging equipment.
- Use in unapproved environments or equipment.
- Intentional actions, collisions, or accidents.
- Servicing or tampering by non-certified personnel.
- Water damage, improper installation, or excessive vibration.
- Hardware or software modifications without authorization.
- Improper storage, operation, or use outside recommended conditions.
- Normal wear and tear, including capacity loss over time
Why Choose Yok Energy?
Reliability Backed by Exceptional Support
Our warranty is more than a promise — it’s a reflection of our dedication to delivering products that exceed your expectations. When you choose Yok Energy, you gain not only top-tier battery solutions but also the peace of mind that comes with robust, long-term support.
Сontact
Have Questions About Your Warranty?
Our team is here to help with any warranty-related inquiries. Contact us today to learn more about our coverage, or to initiate a claim.